two women holding pen. Problem-solving

Problem-Solving: Asking Better Questions

Asking questions is a crucial part of communication and problem-solving in the workplace. Whether you’re seeking clarification, looking for guidance, or trying to understand a problem, the ability to ask good questions can make a significant difference in your professional growth and success. In this article, we’ll discuss the value of learning how to ask better questions, tips for success, and examples of good and better questions.

The Value of Learning How to Ask Questions

Asking good questions is an essential skill that can help you learn, problem-solve, and communicate more effectively. Asking questions shows that you’re engaged, curious, and committed to understanding the topic at hand. By asking questions, you can gain new insights, uncover hidden assumptions, and identify areas for improvement. Furthermore, asking questions can help you build stronger relationships with colleagues and mentors, as it demonstrates your interest in their expertise and perspective.

If you are an avid learner and would like to learn more about this topic or any self-development topic, check out my Amazon Store: Nonfiction Books for Personal Growth. I’ve got several books in there on both problem-solving and communication.

Tips for Success

  1. Develop an attitude of curiosity. An open mind and curiosity ensure you will ask relevant questions others may not be considering. This article on the importance of curiosity may be helpful.
  2. Prepare ahead of time: Before asking a question, take the time to research and review the information available. This will help you to ask more specific and relevant questions.
  3. Be clear and concise: When asking a question, try to be as clear and concise as possible. Avoid using jargon or technical terms that others may not understand. Learn more about direct communication and communicating effectively at work here.
  4. Ask open-ended questions: Open-ended questions are those that require more than a yes or no answer. These types of questions encourage dialogue and can lead to more in-depth discussions.
  5. Active listening: Listening actively and attentively is just as important as asking the right questions. Be present in the conversation and avoid interrupting others while they’re speaking. Here’s a video I created on active listening: Active Listening Video.
  6. Follow-up questions: Follow-up questions demonstrate that you’re actively listening and help to clarify the information being presented.

Examples of Problem-Solving By Asking Better Questions

To become more skilled at asking questions for problem-solving, a good place to start is with the first question that comes to mind. By writing down a few questions, you can evaluate them and think of ways to improve them. Whether you are in a meeting or at home thinking about “things,” jot down your initial questions and then try to improve them. I’ve included a few below:

  1. Good question: “Can you explain the process for completing this task?”

Better question: “Please walk me through the steps involved in completing this task. I want to make sure I understand the process thoroughly.”

  1. Good question: “Do you have any feedback on my presentation?”

Better question: “What specific areas do you think I could improve on in my presentation?”

  1. Good question: “Can you tell me more about your experience in this field?”

Better question: “How did you get started in this field, and what skills do you think are essential for success in this area?”

  1. Good question: “Can you give me a deadline for this project?”

Better question: “When do you think it would be reasonable to expect this project to be completed, given the scope of the work and available resources?”

  1. Good question: “Do you think this idea will work?”

Better question: “What are your thoughts on this idea? What potential challenges do you see, and how do you think we could address them?”

Related Article: Using Root Cause Analysis for Problem-Solving.


Asking better questions can improve your communication, foster deeper understanding, and help you achieve your professional goals. By preparing ahead of time, being clear and concise, asking open-ended questions, actively listening, and following up, you can hone your question-asking skills and build stronger relationships with colleagues and mentors. Learning to ask better questions is a skill that is developed with practice. Keep asking questions and keep learning.

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